HAUTE HOUSE HOME RETURN POLICY
Haute House Home products are all made to order. We put considerable time and energy into each and every one of the pieces that leave our workshop. We are a small business with the aim to keep costs affordable for the customer. Haute House Home does not accept returns or exchanges except for in the case of faulty craftsmanship or for damage during shipping. We are a small business and every piece is made to order. Therefore, it is important to inspect your furniture upon delivery, before you sign for it!
INSPECTING YOUR FURNITURE UPON DELIVERY
Make sure before you sign for your furniture that you have inspected it for damages or any defects in craftsmanship. By signing for your furniture you agree that your furniture arrived in new retail condition with no damages. If there are damages you must file a Damage Claim with the shipper immediately and contact Haute House Home Customer Service at 323.256.2800. There will be no exceptions to this policy.
• NO REFUNDS, NO RETURNS. ALL PRODUCTS MUST BE EXAMINED UPON DELIVERY BEFORE ACCEPTING THE PRODUCT.
• ALL DAMAGES DUE TO SHIPPING MUST BE FILED WITH THE FREIGHT COMPANY BY THE PURCHASER AT THE TIME OF DELIVERY.